Last Updated: March 15, 2025
At sonovarela, we recognize that your personal information matters. This policy explains what we collect, why we need it, and what we do with it. We operate under Canadian federal privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
We're not your typical financial platform. Our focus is on helping individuals understand budget performance metrics — and that means we handle sensitive data responsibly. If you're reading this, you probably care about transparency. So do we.
sonovarela operates as an educational platform focused on financial literacy and budget performance analytics. Our physical location is at 3116 110 Ave NW, Edmonton, AB T5W 0H1, Canada. We're registered and compliant with Canadian privacy standards, which means your information stays protected under strict federal guidelines.
When we say "we," "us," or "our," we're referring to sonovarela and our operational team based in Edmonton.
We collect different types of information depending on how you interact with our platform. Here's what that looks like in practice:
When you use our platform, certain technical information gets logged. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve functionality and identify technical issues.
We also track usage patterns — which features you use, how long you spend on different pages, and what actions you take. This helps us understand what's working and what needs improvement.
We don't collect information from third-party data brokers. Everything we know about you comes directly from your interactions with our platform.
We're pretty straightforward about this. Your information serves specific purposes, and we don't use it for anything beyond what we've outlined here.
Creating and managing your account, processing transactions, and providing customer support when you need it.
Delivering the educational content and budget tracking tools you signed up for, including personalized insights based on your usage.
Sending important updates about your account, new features, or changes to our services. You can opt out of marketing emails anytime.
Analyzing how people use our platform to make it better. This includes fixing bugs, testing new features, and optimizing performance.
Protecting your account from unauthorized access, detecting fraud, and maintaining the integrity of our systems.
Meeting our obligations under Canadian law, responding to legal requests, and enforcing our terms of service.
We don't sell your personal information. Period. That said, we do share information in limited circumstances:
| Third-Party Category | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Processing subscription payments | Billing details, transaction amounts |
| Cloud Hosting | Storing platform data and content | Account information, usage data |
| Email Services | Sending notifications and updates | Email address, name |
| Analytics Providers | Understanding platform usage | Anonymized usage patterns |
PIPEDA gives you several rights when it comes to your personal information. Here's what you can do:
To exercise any of these rights, contact us at contact@sonovarela.world. We'll respond within 30 days, as required by Canadian privacy law. There's no fee for most requests, though we may charge a reasonable cost for extensive or repetitive requests.
We take security seriously. Our platform uses industry-standard encryption both for data in transit and at rest. Financial information you input is encrypted using AES-256 encryption, and we use secure socket layer technology for all data transmission.
Access to personal information is restricted to employees and contractors who need it to perform their jobs. All team members are trained on privacy practices and bound by confidentiality obligations.
We conduct regular security audits and maintain incident response procedures. If a data breach occurs that poses a real risk of significant harm, we'll notify affected individuals and the Privacy Commissioner as required by law.
No system is completely secure. While we implement strong safeguards, we can't guarantee absolute security. You're responsible for maintaining the confidentiality of your account credentials.
We retain personal information only as long as necessary for the purposes we collected it. Here's our general approach:
When you close your account, we delete or anonymize most of your information within 90 days. Some data may be retained longer if required by law or for legitimate business purposes like fraud prevention.
Our servers are located in Canada, and we primarily store data within Canadian borders. However, some service providers we use may store or process data in other countries, including the United States.
When information is transferred outside Canada, it becomes subject to the laws of that jurisdiction. We ensure that appropriate safeguards are in place through contractual protections and by selecting providers with strong privacy practices.
By using our platform, you consent to these transfers under the terms outlined in this policy.
We use cookies and similar technologies to make our platform function properly and to understand how people use it. Most of these are essential for basic operations — things like keeping you logged in and remembering your preferences.
Analytics cookies help us see which features are popular and where people encounter problems. These are anonymized and don't identify you personally.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
Our platform is designed for adults and is not intended for anyone under 18. We don't knowingly collect information from minors. If we discover we've inadvertently collected data from someone under 18, we'll delete it promptly.
Parents or guardians who believe we've collected their child's information can contact us at contact@sonovarela.world to request deletion.
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect.
The "Last Updated" date at the top of this page shows when we most recently revised the policy. Continued use of our platform after changes take effect means you accept the updated terms.
If you have questions about this privacy policy or how we handle your information, we're here to help. Reach out through any of these channels:
Email: contact@sonovarela.world
Phone: +1 778-983-1341
Mail: sonovarela, 3116 110 Ave NW, Edmonton, AB T5W 0H1, Canada
We aim to respond to all inquiries within five business days. For formal complaints, you can also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or through their website at priv.gc.ca.